Corporate Governance

Our Constitution

As a member owned bank, we are guided by our Constitution, which documents the rules for how we operate as a mutual bank. We also guided by a clear set of values and behaviours aligned to our mission.

View Our Constitution

Our Values

Our clearly defined values and behaviours align to our mission and drive our team to serve our members to the best of their ability. We pride ourselves on striving to be the best we can be for our members, our colleagues and the Defence community.

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Customer Owned Banking Code of Practice

As a member owned bank, we subscribe to the Customer Owned Banking Code of Practice. The Code operates in addition to legislative requirements, establishing a higher standard than required by law.  

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Our Committee Charters

View Board Charter

View Director Nominations Committee Charter

View Environmental Social Governance Remuneration Committee Charter

View Audit Committee Charter

View Risk Committee Charter

Key Disclosure Documents

View Corporate Governance Statement

View Corporate Sustainability Statement

View our Complaints Guide

View our Consumer Data Right Policy